16 April | 12:00pm AEST | 25-min Executive Briefing
Dive into our blog for insights on unified communications, cloud tech, telephony, remote visual support, and a range of industry solutions.
A 25-minute executive briefing for Community Housing Providers on improving maintenance efficiency, reducing contractor visits, and enhancing property maintenance operations.
Privacy is emerging as a critical risk in AI-driven telephony for community housing. As voice data is captured and analysed,...
Governance in human services is shifting from retrospective reporting to real-time operational visibility. Everyday conversations with tenants, participants and clients...
AI-supported communication platforms are transforming community housing by turning tenant conversations into operational insight. Discover how modern cloud telephony can...
A conversation with Sam Gorman, Head of Governance at Home in Place, exploring what governance really means in community housing...
AI and technology are reshaping the workplace, merging HR and IT into a single function. Drawing on insights from the...
Navigating Victoria’s AI restrictions: implications for state-funded organisations On June 24, 2025, the Victorian Government rolled out tough new guidelines...
HealthTech 2025 showcased how AI, virtual care, and digital records are reshaping patient-centred care. Leaders from Australia and abroad shared...
CareTech25 gathered leaders from NDIS and aged care to explore how AI and digital transformation are reshaping compliance, service delivery,...
Donnabrook’s new partnership with Kore.ai unlocks the potential of conversational and agentic AI for businesses across Australia and New Zealand,...
How do you ensure your technology recommendations are grounded in value and not influenced by familiarity. Is your technology stack...
Discover how AI-enabled platforms are helping GPs across Australia streamline operations, reduce admin time, and improve patient engagement
Discover how AI-driven interoperable communications can enhance operational efficiency in Australian dental practices
Explore why Australian businesses must embrace conversational and generative AI to stay competitive in the evolving digital landscape
Discover how to reduce the 25% failure rate of field technician visits by addressing key operational challenges
Learn how business communications and being transformed by the support from AI
A summary from the NDS Executive Leaders Conference 2024 and the path forward that was discussed
Learn from NDIS providers the value they are seeking from cloud telephony services
Learn from NDIS providers the value they are seeking from cloud telephony services
Learn how 3 of the 5 largest home builders in the US elevated customer experience, first time fix rate while...
Recently, we spoke to a Community Housing Provider (CHP) regarding the challenges with property maintenance.
Organisations expose themselves to high risk without automated, effective call log capture, record keeping, and communication monitoring
A right to disconnect law is expected to come into play with the intent of restoring work-life balance
Leveraging a remote video assistance platform is a transformative strategy for augmenting the efficiency and effectiveness of field service technicians
