Learn how remote visual support uses advanced technologies to share live video and audio feeds between individuals or teams, allowing them to solve problems in real-time.
Learn how 3 of the 5 largest home builders in the US elevated customer experience, first time fix rate while reducing technician costs
Recently, we spoke to a Community Housing Provider (CHP) regarding the challenges with property maintenance.
Leveraging a remote video assistance platform is a transformative strategy for augmenting the efficiency and effectiveness of field service technicians
See the CX trends for 2024, including the role of artificial intelligence
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