Helping businesses get value from voice-aaS (UC/CC telephony) and/or remote visual assistance, AI/AR guidance enablement
WHAT WE DO
We help organisations evaluate, select and transition to:
1. The right global cloud telephony service and/or
2. A Remote Visual Support/Guidance service
In addition to helping transition your business to cloud based services which meet our criteria of providing greater agility, scalability and flexibility, we help you target revenue, costs, risk, customer/employee experience, business process and more.
Accountability: Once live, we then hold ourselves accountable for your on-going success of the service use over and above the direct service and support you would receive from the respective vendor selected.
“…we were temporarily relocating our head office so placing our phone, messaging and video into the cloud and into a single service makes life much easier for us. We were also attracted to the continuous innovation that came with this service…”
“We needed a cloud-based service that would grow with us in innovation and features, was easy to use and manage, and absolutely minimised risk as compliance is critical to our government clients”
“We needed a highly flexible, functionally rich, and completely untethered unified communication service enabling us to expand, enhance and digitise our services while continuing to meet our compliance requirements”
How can a global leading unified communication service address multiple business challenges.
Learn about global leading cloud contact centre as a service and the flexibility to support a fully distributed contact centre team.
Remote Visual Support
Provide remote visual support and allow agents to see what the customer sees. Supports quick resolution and reduces field agent/tradesman deployment.