Avoid Confusion: Combine hold time with visual self-service.
Every contact centre agent knows that making decisions regarding, for example, the roll out of a truck for a warranty repair based only...
top of page
We help businesses communicate and collaborate more effectively by helping them leverage:
- global cloud telephony services and
- remote visual guidance and self-service
Why? To help you deliver exceptional customer experiences.
What our clients say
Kazu Hosoi
IT Manager
"We were temporarily relocating our head office so placing our phone, messaging and video into the cloud and into a single service makes life much easier for us. We were also attracted to the continuous innovation that came with this service”
Allen Luan
Infrastructure Manager
“We needed a cloud-based service that would grow with us in innovation and features, was easy to use and manage, and absolutely minimised risk as compliance is critical to our government clients”
Kent Chalmers
Group CTO
“We needed a highly flexible, functionally rich, and completely untethered unified communication service enabling us to expand, enhance and digitise our services while continuing to meet our compliance requirements”
Leading organisations around Australia use Donnabrook
News
bottom of page