“Implementing cloud is not an IT project – it’s about business transformation…”
“Implementing cloud is not an IT project – it’s about business transformation…” (Wilson Wong, GP Batteries) I know cloud transformation...
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Cloud Telephony/Contact Centre Advisory | Remote Visual Assistance | AI Guidance
Helping businesses get value from voice-aaS (UC/CC telephony) and/or remote visual assistance, AI/AR guidance enablement
SOME OF OUR CLIENTS
WHAT WE DO
We help organisations evaluate, select and transition to:
1. The right global cloud telephony service and/or
2. A Remote Visual Support/Guidance service
In addition to helping transition your business to cloud based services which meet our criteria of providing greater agility, scalability and flexibility, we help you target revenue, costs, risk, customer/employee experience, business process and more.
Accountability: Once live, we then hold ourselves accountable for your on-going success of the service use over and above the direct service and support you would receive from the respective vendor selected.
Kazu Hosoi
IT Manager
“…we were temporarily relocating our head office so placing our phone, messaging and video into the cloud and into a single service makes life much easier for us. We were also attracted to the continuous innovation that came with this service…”
Allen Luan
Infrastructure Manager
“We needed a cloud-based service that would grow with us in innovation and features, was easy to use and manage, and absolutely minimised risk as compliance is critical to our government clients”
Kent Chalmers
Group CTO
“We needed a highly flexible, functionally rich, and completely untethered unified communication service enabling us to expand, enhance and digitise our services while continuing to meet our compliance requirements”
OUR SERVICES
Cloud Telephony
How can a global leading unified communication service address multiple business challenges.
Contact Centre
Learn about global leading cloud contact centre as a service and the flexibility to support a fully distributed contact centre team.
Remote Visual Support
Provide remote visual support and allow agents to see what the customer sees. Supports quick resolution and reduces field agent/tradesman deployment.
RECENT NEWS
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