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AI workplace

Close-up of a desk nameplate reading “Chief Officer HR & IT” in a modern open office, symbolising the convergence of HR and IT through AI and technology.

How AI and tech are driving the convergence of HR & IT

AI and technology are reshaping the workplace, merging HR and IT into a single function. Drawing on insights from the BBC, The HR Digest, and Technology Magazine, this article explores how modern telephony supports productivity, compliance, and workforce engagement in the future of work.