AI, Interoperability & Innovation: HealthTech 2025 Highlights
HealthTech 2025 showcased how AI, virtual care, and digital records are reshaping patient-centred care. Leaders from Australia and abroad shared...
The north star for customer experience in 2023 is building loyalty and efficiency at every touchpoint. With user journeys becoming increasingly digitised and fragmented, companies need to make a big effort to create holistic omnichannel experiences – where every touchpoint is leveraged as an opportunity to please customers.
Today, consumer stickiness is impacted mostly by customer experience. Eighty percent of customers churn due to dissatisfaction with service quality, and this is something brands can’t afford to ignore.
Download the report to understand the five constructive ways your team can create a better service experience.
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HealthTech 2025 showcased how AI, virtual care, and digital records are reshaping patient-centred care. Leaders from Australia and abroad shared...
CareTech25 gathered leaders from NDIS and aged care to explore how AI and digital transformation are reshaping compliance, service delivery,...
Donnabrook’s new partnership with Kore.ai unlocks the potential of conversational and agentic AI for businesses across Australia and New Zealand,...
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