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Cloud Telephony

Dive into our insights on cloud telephony, which leverages the power of the cloud to handle voice and data services.

Close-up of a desk nameplate reading “Chief Officer HR & IT” in a modern open office, symbolising the convergence of HR and IT through AI and technology.

How AI and tech are driving the convergence of HR & IT

AI and technology are reshaping the workplace, merging HR and IT into a single function. Drawing on insights from the BBC, The HR Digest, and Technology Magazine, this article explores how modern telephony supports productivity, compliance, and workforce engagement in the future of work.

IT department making a technology recommendation influenced by familiarity and what they know.

The cost of familiarity in technology decisions

How do you ensure your technology recommendations are grounded in value and not influenced by familiarity. Is your technology stack optimised for capability and future-readiness, or just built around what your IT team already knows and influenced because its native to your platform?