16 April | 12:00pm AEST | 25-min Executive Briefing
Dive into our insights on cloud telephony, which leverages the power of the cloud to handle voice and data services.
A 25-minute executive briefing for Community Housing Providers on improving maintenance efficiency, reducing contractor visits, and enhancing property maintenance operations.
Privacy is emerging as a critical risk in AI-driven telephony for community housing. As voice data is captured and analysed, providers must strengthen governance and compliance.
Governance in human services is shifting from retrospective reporting to real-time operational visibility. Everyday conversations with tenants, participants and clients contain valuable signals about service quality, emerging risks and workforce pressures.
AI-supported communication platforms are transforming community housing by turning tenant conversations into operational insight. Discover how modern cloud telephony can reduce administrative burden, improve governance visibility, and strengthen tenant outcomes.
A conversation with Sam Gorman, Head of Governance at Home in Place, exploring what governance really means in community housing and how tenant conversations are becoming a critical source of governance evidence.
AI and technology are reshaping the workplace, merging HR and IT into a single function. Drawing on insights from the BBC, The HR Digest, and Technology Magazine, this article explores how modern telephony supports productivity, compliance, and workforce engagement in the future of work.
Navigating Victoria’s AI restrictions: implications for state-funded organisations On June 24, 2025, the Victorian Government rolled out tough new guidelines around how Generative Artificial Intelligence
HealthTech 2025 showcased how AI, virtual care, and digital records are reshaping patient-centred care. Leaders from Australia and abroad shared practical innovations advancing the future of healthcare.
CareTech25 gathered leaders from NDIS and aged care to explore how AI and digital transformation are reshaping compliance, service delivery, and workforce engagement.
How do you ensure your technology recommendations are grounded in value and not influenced by familiarity. Is your technology stack optimised for capability and future-readiness, or just built around what your IT team already knows and influenced because its native to your platform?
