Cloud Telephony

Dive into our insights on cloud telephony, which leverages the power of the cloud to handle voice and data services.

Governance in community housing: a conversation with Sam Gorman (Home in Place)

A conversation with Sam Gorman, Head of Governance at Home in Place, exploring what governance really means in community housing and how tenant conversations are becoming a critical source of governance evidence.

Close-up of a desk nameplate reading “Chief Officer HR & IT” in a modern open office, symbolising the convergence of HR and IT through AI and technology.

How AI and tech are driving the convergence of HR & IT

AI and technology are reshaping the workplace, merging HR and IT into a single function. Drawing on insights from the BBC, The HR Digest, and Technology Magazine, this article explores how modern telephony supports productivity, compliance, and workforce engagement in the future of work.

Map of Victoria overlaid with digital AI elements and icons for housing, healthcare, and education, representing government restrictions on AI use.

Navigating Victoria’s AI restrictions: implications for state-funded organisations

Navigating Victoria’s AI restrictions: implications for state-funded organisations On June 24, 2025, the Victorian Government rolled out tough new guidelines around how Generative Artificial Intelligence

Collage from HealthTech 2025 in Sydney, featuring keynote speakers, AI innovation presentations, and the official event branding.

AI, Interoperability & Innovation: HealthTech 2025 Highlights

HealthTech 2025 showcased how AI, virtual care, and digital records are reshaping patient-centred care. Leaders from Australia and abroad shared practical innovations advancing the future of healthcare.

AI-Driven Digital Transformation in NDIS and Aged Care: Insights from CareTech25

CareTech25 gathered leaders from NDIS and aged care to explore how AI and digital transformation are reshaping compliance, service delivery, and workforce engagement.

IT department making a technology recommendation influenced by familiarity and what they know.

The cost of familiarity in technology decisions

How do you ensure your technology recommendations are grounded in value and not influenced by familiarity. Is your technology stack optimised for capability and future-readiness, or just built around what your IT team already knows and influenced because its native to your platform?