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What is UCaaS/CCaaS?

Unified Communications as-a-Service, Contact Centre as a Service - at its core it is business grade messaging, video, and telephony in one service requiring only the Internet to access and use. Often, just the telephony is used to integrate to Microsoft Teams.

I use the RingCentral service below to demonstrate some of the capabilities you can receive as they are a global leader in this space.  There are other comparable services with unique value as well.

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See how RingCentral
Can Take Your Business To The Next Level

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A Few Reasons Why RingCentral is the leading Cloud Communications and collaboration solution:

  • RingCentral Global Office™ eliminates geographical borders by now offering a truly local solution throughout the world. Specifically, for European countries, service includes local numbers, support, and currency billing.

  • RingCentral Glip™ is a single, unified experience for all of RingCentral Office’s communications and collaboration capabilities. RingCentral’s unified client brings all modes of communication into one place, reducing the time users waste switching between apps and device endpoints. This workspace is one of a kind and includes team messaging, file sharing, gifs, calendars, project management, and even more collaboration features, with all of RingCentral’s modes of communication in one place.

  • RingCentral’s integrations capabilities provide workflow solutions while offering the ability to build customised solutions or select the desired apps available on the RingCentral Connect Platform™. Increase productivity and adoption while empowering users to effortlessly have all business tools at their fingertips.

  • Recognised as a leading UCaaS solution by industry analysts and reputable companies such as Google,Forbes,Gartner,Frost & Sullivan, Deloitte, Synergy Research Group,IHS Markit, and more.

Works Seamlessly With
100+ Apps

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Sign Up for a FREE personal demo

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One of our consultants will contact you for a personalised, informative demo on the key features and benefits of a cloud phone system.

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