We are very happy to have Lake Maintenance ask Donnabrook to partner with them to facilitate and support the changing needs of a highly adaptive workforce with the ability to work from anywhere with a simplified end-user experience that leverages Microsoft Teams.
With approximately 140,000 properties currently under management, Lake Maintenance are Australia’s largest privately-owned housing maintenance company and works with public housing and community housing across Australia.
By upgrading their call centre and unified communication capability they will be able to provide a more cost-effective, highly available, scalable, and secure service while gaining continuous innovation to ensure a competitive position in winning new contracts.
“We needed a cloud-based service that would grow with us in innovation and features, was easy to use and manage, and absolutely minimised risk as compliance is critical to our government clients” says Allen Luan, Infrastructure Manager for Lake Maintenance.
We are looking forward to working with Lake Maintenance to help them become Australia’s best housing maintenance company.