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At the Office

Industry News, Updates & Information

  • Writer's pictureAndrew Olsen

Keeping Video Conferencing Secure – “Ultimately, you can’t trust users”.

A recent survey of 600 IT decision makers from the US, Canada, UK, Germany, and France with at least 500 employees (by Vanson Bourne) it found that 72% were not fully prepared from a technology perspective. In addition to technology challenges, the biggest pain points for work from home were communication breakdown across teams/employees (26%) and maintaining focus (25%).

Thus most businesses look to return to normal but the remote work policies and supporting operations/tech will remain in place. This brings us to security and video conferencing.

This article touches on a few points to consider:

- Don’t presume that applications are secure;

- Have video meeting security policies in place;

- Security must include the content and devices;

- Security is now more about behaviour;

- Balance end-user security controls with ease of use to maintain meeting experience;

- Compliance; regulated industries may need to archive communications for a certain period;

- Compliance; where is the communication sent and stored?;

- Home video devices create new vulnerabilities;



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