Keeping Video Conferencing Secure – “Ultimately, you can’t trust users”.
A recent survey of 600 IT decision makers from the US, Canada, UK, Germany, and France with at least 500 employees (by Vanson Bourne) it found that 72% were not fully prepared from a technology perspective. In addition to technology challenges, the biggest pain points for work from home were communication breakdown across teams/employees (26%) and maintaining focus (25%).
Thus most businesses look to return to normal but the remote work policies and supporting operations/tech will remain in place. This brings us to security and video conferencing.
This article touches on a few points to consider:
- Don’t presume that applications are secure;
- Have video meeting security policies in place;
- Security must include the content and devices;
- Security is now more about behaviour;
- Balance end-user security controls with ease of use to maintain meeting experience;
- Compliance; regulated industries may need to archive communications for a certain period;
- Compliance; where is the communication sent and stored?;
- Home video devices create new vulnerabilities;