Hunter Ethical Disability Support Services takes a step forward with their operations to help their clients thrive.
As a registered NDIS provider for Newcastle, Maitland and the Hunter, Hunter Ethical Disability Support Services (HEDSS) is focused on helping every individual they engage thrive every day. They do this by taking the time to get to know them on their journey together, including their hopes, needs, and goals to provide a personalised and empowering level of support.
Providing reliable, flexible and fun NDIS support services that will help individuals with a disability find independence, is at the heart of their focus.
To that end they understood they needed to have a flexible and resilient operational model that enhanced how their staff communicated with the individuals they supported and provided digital transparency on that activity.
They engaged Donnabrook to help them understand the value they could get from the leading native cloud telephony providers in terms of mobility, supporting BYOD, integration, analytics, and reporting and concluded this was this type of service that would best support the experience they want to deliver for their clients.
Donnabrook looks forward to supporting their journey and supporting the efforts of the NDIS industry.