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3ME Technology and Donnabrook work together to improve customer and employee experience...

3ME Technology and Donnabrook work together to improve customer and employee experience and operations by transitioning to cloud unified...

A simple step to better customer service… a chat with Krys Sutton from the CRM Team

Greet your customer by name when you answer their call! Great to welcome Krys and the CRM Team to the Hunter and discuss with him the...

ATB Morton Group seeks to improve customer experience, business process and access to data

We are excited to partner with ATB Morton Group to help them elevate customer experience, drive logistics efficiencies and process all...

What would the impact be on your business if your phone were down for 2.5 hours?

On Thursday the 21st of July, 2022 Microsoft Teams was down for more than 2 hours in many places around the world. In Microsoft’s post...

Camplify partners with Donnabrook and RingCentral to help support their multi-country global support

We are excited to partner with Camplify[1] to help them deliver outstanding support and customer experience from their globally...

Compass Housing Services use RingCentral to support a hybrid workforce...read on...

Compass Housing Services and Donnabrook use RingCentral to support a hybrid workforce, improve tenant experience and improve business...

Regional Family Law Firm Clarity Lawyers use Donnabrook/RingCentral for... read on

We are happy to be able to help Samantha Miller and regional family law practice, Clarity Lawyers by providing an easily managed phone,...

Pondsplash seeks a highly flexible cloud telephony /video conferencing capability - read on....

Pondsplash seeks a highly flexible cloud telephony /video conferencing capability to establish a national presence and support remote...

Companies with the Best Benefits for Remote Workers

Hybrid work models look like they are here to stay. People don’t want to give away 2 hours plus a day to buses, trains, highways, traffic...

The necessity to simplify and consolidate your operations – a couple of quick points...

Last week an article in the AFR talked about how Telstra had more than 1000 job vacancies they cannot fill and discussed the “spiralling...

Best Practices for working remotely…since we will be doing that for a while…

An article pointing out a few things you may not have thought of and here are a few: - Avoid public wi-fi if possible; - Keep work data...

“You cannot discover new oceans unless you have the courage to lose sight of the shore”.

A quick chat with Matt Taylor, Director of Heart HR... Too often we swim along the surface in our professional careers, engagements,...

Largest privately-owned housing maintenance company addresses highly adaptive workforce needs.

We are very happy to have Lake Maintenance ask Donnabrook to partner with them to facilitate and support the changing needs of a highly...

Rejecting hybrid work models may cost employers, a survey finds.

A paper entitled “Why Working from Home Will Stick” finds that Job seekers may take the same job with a 5% to 10% pay cut if it allows a...