Avoid Confusion: Combine hold time with visual self-service.
Field Services Innovation Forum: How to continue to lower cost while increasing CX and asset performance. Stand by for the date announcement!

CLIENT STORIES & UPDATES
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Customer Loyalty and Churn

Hunter Ethical Disability Support Services takes a step forward with their operations


AI-Driven Visual Intelligence

Making company calls from a mobile number?

One of the great benefits of working with NFPs...


What is not being considered when evaluating Software-as-a-Service (SaaS) for your business?


“Implementing cloud is not an IT project – it’s about business transformation…”

3ME Technology and Donnabrook work together to improve customer and employee experience...

A simple step to better customer service… a chat with Krys Sutton from the CRM Team


80 % of employees want flexible working

“The key feature for us is integration", Kent Chalmers, CTO of Home in Place.


ATB Morton Group seeks to improve customer experience, business process and access to data


What would the impact be on your business if your phone were down for 2.5 hours?


Camplify partners with Donnabrook and RingCentral to help support their multi-country global support

Culture – Transformation’s invisible enabler

Managing your team during covid lockdown...in the hospitality industry!!


5 Essential Transformation Ideas


Managing the fluid hybrid work environment

Open APIs and the Future of Customer Experience